In order to enter St. Mungo's, one would step through the window of what looks to Muggles like a condemned department store. Once inside, one would find that the hospital houses many floors for any number of ailments that could befall a witch or wizard. The ground floor houses the welcome desk, along with artefact accidents, the first floor is the place to go for creature-induced injuries, whereas the second floor is for anyone falling ill due to magical bugs and diseases. The third floor helps to heal any poisonings caused by potions and plants, fourth floor is for spell damage as well as housing the Janus Thickey Ward and the William Tuke Ward for Persons of Disordered Minds. One would find the visitors' tearoom and hospital shop on the top floor.